1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automatic Collection

We automatically collect information when you:

• Visit our website
• Use our mobile app
• Open our emails
• Interact with our advertisements

We use various technologies to collect information automatically, including cookies, web beacons, pixel tags, browser analysis tools, server logs, and web analytics services.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners (such as payment processors and shipping providers)
• Marketing partners (such as social media platforms and advertising networks)
• Data analytics providers
• Public databases

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping products and sending order confirmations
• Create and manage your account
• Provide customer service and respond to inquiries
• Send transactional messages, including receipts, technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, promotions, and events
• Personalize your experience and deliver content and product offerings relevant to your interests
• Administer promotions, surveys, and contests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights, property, and safety of Hinkal Pro Shop, our users, and others
• Comply with legal obligations
• Improve our website, products, and services

4. How We Share Your Information

We may share your personal information with:

• Service providers that perform services on our behalf, such as payment processing, order fulfillment, customer service, marketing, and IT services
• Business partners with whom we jointly offer products or services
• Advertising and marketing partners to deliver targeted advertisements
• Third parties in connection with a business transaction, such as a merger, sale of assets, or acquisition
• Government agencies or other third parties as required by law or to protect our rights

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: You can request access to your personal information.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information.
• Restriction: You can request that we restrict the processing of your personal information.
• Data portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.

5.1 Marketing Communications

You can opt out of receiving marketing communications from us by:

• Following the unsubscribe instructions in our marketing emails
• Adjusting your communication preferences in your account settings
• Contacting us using the information in the "Contact Us" section

Please note that even if you opt out of receiving marketing communications, we may still send you transactional messages, such as order confirmations and customer service responses.

5.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can adjust your browser settings to remove or reject cookies, but this may affect your ability to use certain features of our website. For more information about cookies and how to manage them, please see our Cookie Policy.

6. Data Security

We implement reasonable security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us electronically.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.

8. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country. By using our Services, you consent to the transfer of your personal information to these countries.

When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to countries that have not received an adequacy decision, we use appropriate safeguards, such as standard contractual clauses approved by the European Commission.

10. Third-Party Links and Services

Our Services may contain links to third-party websites, products, or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. We encourage you to read the privacy policies of all third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with the "Last Updated" date. Your continued use of our Services after the effective date of the revised policy constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• By email: [email protected]
• By phone: +1 856 650 3123
• By mail: 99037 Turner Plaza, Wilberborough, AK 58491